The Omni fort Worth Hotel did it up large when the Pittsburgh Steelers pertained to stay for the supervisor Bowl... <+> in 2011. Normally, it would certainly be together if the team wasn"t even there. (Photo: Omni ft Worth)

Success in the national Football organization requires drive, dedication, professionalism and also special teams. You can say the exact same for hotels that host NFL teams once they"re on the road, which require all that and also more: the ideal facilities, cook skill, security, reliability and the capability to roll with the sometimes oddball request.

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I spoke v hotels roughly the country which have proven they’ve obtained what that takes to organize NFL teams year after ~ year. Here"s what lock told me problem most.

Track Record: for football teams, "This is a company trip, and everything excellent is regimented and also professional," states Jay Schumerth, general manager of the Radisson file Valley Hotel in Appleton, Wis. Due to the fact that opening in 1989, it has hosted 31 that the 32 NFL teams (exception: the residence team eco-friendly Bay Packers who presumably don"t require it) and earned the NFL take trip managers" MVP (Most an important Property) award.

Most hotels i spoke with host 4 to 6 visiting groups each year. Each visit is an additional chance come prove the hotel"s skills (the continual season is 13 games, to add pre- and also post-season games).

What execute teams worth most? A trouble-free stay, "to no have any distractions andstay focused for game day," states Luz Chatman, manager of sales and also marketing because that the Sofitel san Francisco Bay, which hosts teams playing the mountain Francisco 49ers. Due to the fact that any little mishap deserve to have ripple effects, hotels account for details native airport come to check-in, team meetings to meals, lights-out to wake up up calls. Check out the image listed below for a schedule.

Food: "This is huge," says Steve Conklin, manager of sales and marketing at the JW Marriott Chicago, and also not simply the quantities consumed (especially at dinner prior to game day).

Menus and also mealtimes are a large deal, and also individualized because that each team. "Teams like consistency throughout the board," claims Whitley Donsereaux, marketing manager at the Hyatt Regency brand-new Orleans, definition that players room not most likely to be exploring with gumbo in the big Easy one weekend and also a clambake in Boston ~ above another. "They favor to save the same menu in every city."

One current change: "About two years ago," Conklin says, "all the groups revamped their menus with an ext focus ~ above nutrition. A couple of teams now have asked us to placed calorie counts and how plenty of carbs every serving ~ above the labels on the buffet."

Security: provided all the potential aftermath when football player mingle with the public, organize hotels designate exclusive floors, separate entrances, key-card-controlled elevators, even entire wings because that teams, all with specialized security staff. The Radisson record Valley"s Schumerth claims that his hotel"s security directors are legislation enforcement veterans. "They can handle anything that comes your way."

In this age of social media, it"s not simply physical security that matters, however information too. The Hyatt Regency brand-new Orleans, because that example, has actually a zero yongin confidentiality plan for staff. Asking for signatures, taking pictures, posting on social media, even telling the family members who’s remaining at the hotel can gain an employee fired. "It needs to be as if the team’s not also staying here," states Donsereaux.

tiny time is left unaccounted because that in this common game weekend itinerary at the JW Marriott... <+> Chicago. (Image courtesy the JW Marriott Chicago)

Unconventional provides for conference and also meeting rooms: It would certainly be difficult to imagine, say, the American dental Association convention running exercise plays in a hotel conference room, no to point out team meetings, cultivate exercises, stretching and also massage. Yet often that"s simply what happens once football teams concerned stay.

Other conference rooms room converted into temporary chapels with solutions led by local clergy. Some groups request multiple chapels for multiple denominations.

Deluxe guest rooms: not so much, actually. "The coach, general manager and also owner are just the ones who receive a suite," says Conklin, and also often team employee rooms are on a various floor from players" rooms. Otherwise, football player themselves are typically put increase in rooms equivalent to any type of ordinary guest"s together as, oh, you or me. And we have it an excellent compared to part players. "Rookies may dual up," the says.

And what about the hotel"s an intricate bathrooms with big tubs or whirlpools, come soak away aches and pains? Actually, Conklin says that groups request rooms with shower stalls fairly than the hotel"s an ext luxe bath fixtures. "Because a many the guys are large or may have actually injuries, stepping into a bathtub can be an issue. The a million dollar legacy they have in a player, and also teams desire to store them as safe together possible." If players require a whirlpool or heavy steam room, that says, there"s always the hotel fitness center and spa.

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Flexibility: "Teams are right here for a goal, and that is to win their game," states Andrew Casperson, general manager that the Omni fort Worth. "We really emphasize come employees exactly how to take care of whatever per the team"s requests."

Sometimes those requests room unconventional: details foods at particular times, or a wake up speak to at an unusual hour (say 7:18am), because that example. "NFL groups are really superstitious, so they stick come what works when they have actually a win," says Luz Chatman the the Sofitel mountain Francisco Bay.

Overall, though, these requests don"t come almost everywhere close to the prima donna reputation some pro athletes have. Many hoteliers echoed the emotion of the Hyatt Regency new Orleans" Donsereaux: "Players and coaches don"t request any type of special treatment and are an extremely friendly and an extremely grateful come our staff."

Ultimately, says Casperson, sometimes the best means to serve players is to provide them an are for quiet time. And also when girlfriend think around it, don"t us all want the luxury of that small bit of down time that only a hotel have the right to offer, prior to heading ago out into our very own high push worlds?


I think I finished up together a take trip contributor due to the fact that I’m the just Wharton MBA to become a take trip writer. I grew up in new England and worked in finance in Tokyo before B-school. Later I relocated to Los Angeles to job-related in the film industry.In 1998, stunned by mine only ever layoff, I started exercising an abilities (and, let"s it is in frank, pleasures) I’d lengthy left dormant: writing and also traveling. A decade and also a half later: so far, therefore good. In addition to, i’ve been released from travel + recreation and the Los Angeles times to dozens that Lonely world titles. I have the right to speak Japanese and French, read korean menus and embarrass myself in Spanish, Italian and Chinese. And I continue to polishing my business chops with cross-cultural consulting occupational for companies throughout the US. In my many traveled year, ns logged end 140,000 waiting miles.